Something that has been an irritation to many of us has been the inability to customise the email address (from) and the branding on these emails.

Well, now we can!

Adobe Business Catalyst, as part of their progressive updates program have now given us access to these templates. The great thing is that if you are ok with messing about in basic HTML you can do it yourself.

Here’s the process:

• Log into Admin
• Under the Admin menu (top right menu) select “Customize System Emails”
• Modify the following layouts:
  • 3rd Party Workflow
    • Emails Sent to 3rd parties who are registered for a workflow process
  • Workflow Notification
    • Sent to all responsible users once a workflow not requiring approval has been launched
  • Workflow Task
    • Sent to all responsible users once a workflow requiring approval has been launched
  • Workflow Completion
    • Sent to all responsible users once a workflow has been completed
  • Workflow Reminder
    • Sent to all responsible users if there is a workflow requiring approval
  • Workflow Escalation
    • Sent to all escalation users if a workflow has not been approved in time
  • Workflow Rejection
    • Sent to a user if their workflow has been rejected
• Don’t forget to change the “Email From Address” to one that is from your domain

Alternatively; we can make the required changes in about 20 minutes - just send us your instructions and any logo files and we will do the rest. We’ll charge it via our normal time-sheet process which is invoiced after the end of each month.